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Spanish Speaking Answering Service Companies

Compare solutions from multiple Bilingual answering service call centers and save! Find and compare bilingual answering service providers anywhere in the US. Compare features, prices, and more. Support for Spanish, English, and Hispanic callers.

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What Does as Bilingual Answering Service Do?

A bilingual answering service handles communications for small companies that need their phone answered in English and Spanish. They generally answer phones for companies whose Hispanic client base is 25% or greater. A Spanish speaking phone answering service will answer your phone 24/7, set appointments, and take messages. The bilingual call center can record every call received and the action taken for each customer call. Bilingual answering services typically answer medical calls, help attorneys after hours, and answer phones for small to fortune 500 companies. Many callers came to the US from Spain, Argentina, Bolivia, Cuba, Costa Rica, Peru, Guatemala, and Mexico.

Call center professionals serve as your personal receptionist, answering your company’s phone calls anytime, taking accurate messages delivering them in live time.  

Solutions For Bilingual Companies Include:

  • Nights, Weekends, Holidays
  • Caller ID on Every Call
  • Call Recording
  • Call Dispatching Services
  • Answer Phone in Spanish or English
  • Translation Services
  • Toll Free 800 Numbers
  • Low Cost, Great ROI

How Much Does Bilingual Answering Service Cost?

A bilingual answering service will cost around $0.77 a minute to $0.98 per call. The price per call is driven by the amount of data each small business owner requires to be captured and entered. For example, a medical office requiring a call center to collect basic information such as name and number can cost as little as $0.75 per call, while calls to companies needing to take sales order, set appointments, or legal intake calls might cost as much as $1.33 per call.

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Below is a List of the Top Spanish Speaking Answering Service Companies

AnswerMTI
1995 N Park Pl SE #100, Atlanta, GA 30339
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Acena
1981 Marcus Ave c109, New Hyde Park, NY 11042
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Office Sense, LLC
12955 SW 132nd St, Miami, FL 33186
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Answering Service Care
541 S State Road 7, Suite 7, Margate, FL 33068
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Sunshine Communications
159 Madeira Ave, Coral Gables, FL 3313

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AnswerConnect
1033 SE Main St #5, Portland, OR 97214
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Office Sense, LLC
12955 SW 132nd St, Miami, FL 33186
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Answer 1
3820 N 3rd St, Phoenix, AZ 85012
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Answering Innovations
25 Kessel Ct # 107, Madison, WI 53711
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Answer Plus
1840 E Sahara Ave # 205, Las Vegas, NV 89104
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Answer Untied
2015 W Crosstown Pkwy, Kalamazoo, MI 49008
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Contact One Call Center
818 W Miracle Mile, Tucson, AZ 85705
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Live Voice
963 Hawthorn Dr, Itasca, IL 60143

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Bilingual Answering Services: Advantages for Your Business

As businesses expand their operations, they often face the challenge of catering to a diverse customer base. One solution to this challenge is incorporating bilingual answering services into their customer support strategy. In this article, we will discuss the advantages of bilingual answering services and how they can improve your business operations. Click on the bookmarks below to navigate to relevant sections in the article:

Expanded Market Reach

Implementing a bilingual answering service allows your business to reach a broader audience. As more customers with different language preferences can interact with your company, you can tap into new markets that were previously inaccessible. This expanded reach can lead to increased growth and long-term success for your business.

Better Customer Service

Customer satisfaction is a crucial element in retaining clients and generating positive word-of-mouth. Bilingual answering services provide your customers with the ability to communicate in their preferred language, which leads to better understanding and more effective problem resolution. This enhanced customer service experience fosters loyalty and increases the likelihood of repeat business.

Increased Sales and Revenue

By catering to a larger audience with diverse language needs, bilingual answering services can help your business generate more leads and convert them into sales. As customers feel comfortable discussing their needs and concerns in their native language, they are more likely to make a purchase or sign up for your services, ultimately boosting your revenue.

Competitive Edge

In today’s global economy, businesses need to find ways to stand out from the competition. Offering bilingual answering services can give your company a competitive edge by demonstrating your commitment to inclusivity and customer satisfaction. This differentiation can make your business more appealing to potential clients and help you gain market share.

Brand Image Improvement

Embracing bilingualism in your customer support services not only benefits your customers but also enhances your brand image. It shows that your business is culturally aware, adaptable, and values its diverse clientele. This positive perception can lead to increased brand recognition and loyalty, helping your business thrive in the long run.

In conclusion, bilingual answering services offer a myriad of advantages that can help your business grow and succeed. By expanding your market reach, improving customer service, increasing sales, gaining a competitive edge, and enhancing your brand image, these services are an essential investment for businesses looking to excel in today’s global market.

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