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What Does a Limo Answering Service Do?

A limousine answering service handles communications for limo companies and party bus managers. The call center can work with you using an online calendar that updates in live time to setup  limo rentals according to your availability. They can book services, dispatch calls to drivers, and reduce your costs by outsourcing inbound calls to their call center.

Call center professionals serve as your limousine company’s personal receptionist, answering your office’s phone calls, booking limo reservations, taking accurate messages delivering them in live time.  

Solutions For Limousine Companies Include:

• 24/7 Phone Answering
• Caller ID Reporting on Every Call
• Call Recording Where Permitted
• Limo Bookings and Reservations
• Payment Processing For Limousine Reservation
• Call Overflow

How Much Does a Limousine Answering Service Cost?

A limousine answering service will cost around $1.34-$1.41 a minute. While the total cost per call will fall between $0.97-$1.80 the actual price will depend on the total duration of your average phone call. The price per call is driven by the amount of data each party bus requires to be captured and entered. For example, a limo company requiring a call center to collect basic information such as name and number can cost far less than calls that require a reservation to be fully booked online. The below chart break the cost down:

Average Cost of Limo Answering Service

Service Type	Average Cost	Low End $	High End $
Cost Per Call	$1.39	$1.12	$1.80
Cost Per Minute	$1.39	$1.34	$1.41
Cost Per Month	$148	$95	$299
Minimum Monthly Base Rate	$75	$39	$125
Set Up Fee	$50	$0	$140
*Price ranges by overall call volume and average call length

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3 Clear Benefits of Using a Limousine Answering Service

1. 24/7 Availability:

   • Why this benefit exists: Limousine services cater to clients who might require transportation at any hour of the day, especially during odd hours like late nights or early mornings due to airport transfers, events, or other special occasions.
   • Advantage: With a phone answering service, the limousine company ensures that no call goes unanswered, regardless of the time. This continuous availability means clients can always reach out, book services, or get their queries addressed, leading to enhanced customer satisfaction and increased bookings.

2. Capture of Potential Missed Calls:

   • Why this benefit exists: Sometimes, due to high call volumes or calls coming in simultaneously, companies can miss answering a potential customer’s call. This missed call can quickly translate into a lost opportunity if the client decides to call a competitor instead.
   • Advantage: A phone answering service effectively manages and fields all calls, ensuring none are missed. This ensures that the limousine company retains potential customers who might have otherwise turned to a competing service due to unavailability or slow response time.

3. Professional Image and Enhanced Customer Service:

   • Why this benefit exists: First impressions are essential in any business. A professional and courteous response to a phone call can leave a lasting impression on a client.
   • Advantage: Phone answering services are trained to handle calls with professionalism, providing information accurately and courteously. This can elevate the perceived image of the limousine company, making it seem larger and more established. Moreover, addressing customer queries and concerns promptly and efficiently can lead to increased customer loyalty and word-of-mouth recommendations.

Incorporating a phone answering service can thus help a limousine company not only in retaining and capturing potential customers but also in enhancing its brand image and offering top-notch customer service.

How to Choose the Right Limo Answering Service

There are a lot of answering service companies and you wanna make sure you choose the right one for your limousine company. Here are some things to consider:

– How long has the company been in business?

– What is their reputation like?

– Do they have experience working with limousine companies specifically?

– What do their rates look like? Do they bill an exact time, 30 second increments, 60 second increments?

– On average how long does it take them to answer a phone call?

By taking the time to ask these questions, you can be sure that you are choosing the right limo answering service for your business. The best way to have these questions answered, is by requesting a seven day free trial. This allows you to experience the service firsthand..

How an Answering Service Works

Perhaps you’re wondering how an answering service works. Here’s a quick overview:

1.  Calls are routed to the answering service, where they are answered by live operators.
2. The operator will then take a message or transfer the call, as appropriate.
3. Messages are promptly relayed to the intended recipient.

Answering services can be customized to fit the specific needs of your business. For example, you can specify the hours during which calls should be answered, as well as the types of calls that should be routed to the service.

If you are looking for a way to improve your business, a limousine answering service is a great option to consider. By providing this type of service, you can ensure that all of your customers’ needs will be taken care of in a timely and professional manner. You can also rest assured that important messages and calls will not go unanswered, thanks to the 24/7 availability of most limo answering services.

When it comes to choosing a limousine answering service, be sure to ask the right questions in order to find the best company for your business. And finally, remember that an answering service can be a valuable asset in terms of both customer satisfaction and marketing.

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Best Limousine Answering Service Companies

Below is an up-to-date list of several of the best answering service companies serving the limousine industry.

Limo Live24
4000 S Eastern Ave #330, Las Vegas, NV 89119
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Limousine Call Center
22300 Germain St., Los Angeles, California 91311
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Sound Telecom
2202 S Figueroa St #651, Los Angeles, CA 90007
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Alliance Communications
3131 McKinney Ave Suite 600, Dallas, TX 75204
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Signius Communications
8915 Knight Rd Suite 8915, Houston, TX 77054

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A Live Answering Service Miami
10300 SW 72nd St, Miami, FL 33173
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Procom
3125 Poplarwood Ct # 116, Raleigh, NC 27604
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Answercall Answering Services
517 N 4th Ave, Laurel, MS 39440
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Clovis Answering Services
121 W 4th St, Clovis, NM 88101
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A Personal Answering Services
1005 North Point Blvd, Baltimore, MD 21224
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Quad City Answering Services
400 N Main St #105, Davenport, IA 52801
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Answering Charlotte
225 N Caldwell St, Charlotte, NC 28202
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Southern Answering Service
2722 Dawson Rd, Albany, GA 31707
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A limousine answering service can help to improve your business. By providing this type of service, you can ensure that all of your customers’ needs will be taken care of in a timely and professional manner. You can also rest assured that important messages and calls will not go unanswered, thanks to the 24/7 availability of most limo answering services.

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Most of our call center partners will provide you with a free, no obligation demo. Discover for yourself, if an answering service is right for your limousine company.

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