Find a Medical Answering Service
Directory of US Based Medical Answering Services & Call Centers
Compare medical answering service prices from multiple call centers and save! A medical answering service offers 24/7 support for doctors, physicians, and hospitals. These HIPAA complaint call centers can schedule appointments and assist patients with basic questions about your healthcare practice. From dentists, to hospice care, to chiropractors, a solution can be customized for your office.
What Does a Medical Answering Service Do?
A medical answering service handles communications for doctors and patients 24 hours a day. They serve as a virtual receptionists and handle appointment setting, prescriptions, and basic receptionist services. Processing medical calls must be handled promptly, accurately and with extreme sensitivity to the patients needs and/or the doctor. Every person requires the proper care and protection of their personal health information (PHI) information, and a HIPAA compliant call center for doctors can help.
Solutions For Medical Practices Include:
- Physician referral(s)
- Appointment setting
- On-call service
- Doctor-to-doctor consultation calls
- First-responder messaging
- 24/7 Availability
- Lab results protocol
How Much Does A Medical Answering Service Cost?
A medical answering service will cost around $0.87 a minute to $1.83 per call. The price per call is driven by the amount of data the doctors office requires to be captured. For example, collecting the patients name and phone number can cost as little as $0.60 per call, while setting an appointment via an online calendar might cost as much as $2.00.
Below is a List of the Top Medical Answering Service Companies
4010 Commercial Avenue
Northbrook, IL 60062
NotifyMD, a Stericycle Communications Solutions Company, is the leader in connecting patients and providers through standard and customized communication solutions that enhance patient access and improve patient and provider satisfaction, making these services essential to every practice.
Call 4 Health is a leading medical call center with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion.
Their call representatives understand the difficulties in facing traumas and coping with treatments as well as the emotional and financial strains those challenges present. Their altruistic approach places patients and their families first. Compassion is more than just a word at Call 4 Health, it is what drives them. Customer service excellence is not something they just “talk about” it. They deliver it every day.
2099 Caratoke Hwy, Moyock, NC 27958
Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all types and sizes. Stericycle was founded over 25 years ago as a medical waste management to more complex and highly regulated areas – including customer contact and patient access services.
Stericycle Communication Solutions becomes an extension of the healthcare practice, delivering quality service 24/7. The help medical practices focus on what they do best by answering phone calls in a way that reflects and enhances your brand. With Stericycle Communication Solutions’ support, healthcare organizations, small to large, can be confident that each and every patient interaction is professionally, compliantly, and compassionately managed. They work with doctors and medical practices to develop a suite of communication services that will best serve your organization and patients.
2507 E. Yandell, El Paso, TX 79903
MedConnectUSA offers 24/7 medical answering services, secure messaging, ready assist, and call forwarding assurance. MedConnectUSA is a leading provider of answering services for the healthcare industry. They have been providing doctors, dentist, physicians, chiropractors, and other health care practitioners with a wide range of automated call support and live-operator teleservices for over 25 years. Their medical answering services can be tailored for small doctors offices or large healthcare practices and hospitals with hundreds of staff and on-call providers. Their team can create a solution specifically for your office, whether that involves after-hours phone answering, backup support during office hours, or any combination of services.
Los Angeles Advanced Answering
277 S Irving Blvd, Los Angeles, CA 90004