Find a Medical Answering Service Near You
Medical Answering Service Companies
Compare medical answering service prices from top rated call centers and save! A medical answering service offers 24/7 support for doctors, physicians, and hospitals. These HIPAA compliant call centers can schedule appointments and assist patients with basic questions about their healthcare practice. From dentists to hospice care, to chiropractors, a solution can be customized for your office.
COMPARE QUOTESWhat Does a Medical Answering Service Do?
Welcome to our world of seamless medical communication, where we help redefine patient satisfaction and enhance productivity in medical practices across the United States. With a compliant medical answering service that is designed to ensure that medical offices never miss a call it permits medical professionals to focus on what they do best – providing top-notch healthcare.
About Us
In the fast-paced world of healthcare, handling phone calls can be a huge job for medical professionals. That’s where we come in. We specialize helping doctors find solutions for managing patient calls, scheduling appointments, and handling emergencies after-hours for medical practices. Our goal is to improve patient satisfaction by providing an efficient, friendly, and professional point of contact.
Services
Our call center partners offer a wide range of services aimed at improving the efficiency of medical practices, allowing medical professionals to concentrate on patient care. Services include:
- 24/7 Live Answering: A team is available round the clock to manage phone calls, ensuring that your patients always have someone to talk to, no matter the time of day or night.
- Appointment Scheduling: Helping medical offices streamline their scheduling process, reducing patient wait times and improving overall satisfaction.
- After-Hours Emergency Response: Provide an essential line of communication for urgent care needs, making sure that patients can reach a medical professional during a medical emergency.
- HIPAA-Compliant Message Delivery: With a compliant medical answering service, call centers strictly adhere to HIPAA guidelines, ensuring that all patient information is kept private and secure.
Why Work With Us
By bringing medical professionals in top rated answering service companies together our commitment to improving your patient satisfaction sets us apart. We understand the unique communication needs of medical practices and have designed our services to meet those needs. Our partner have teams of highly trained professionals who are skilled in handling sensitive medical information with the utmost care, respect, and confidentiality.
We are proud to serve medical offices across the United States, contributing to the improvement of healthcare services by effectively managing phone calls. By taking over the responsibility of handling patient calls, you will free up valuable time for medical professionals, allowing you to dedicate more time to patient care.
Contact Us
Reach out to us today to discover how we can help your medical practice improve patient satisfaction and efficiency. Let’s work together to make healthcare more accessible and patient-friendly across the United States.
COMPARE QUOTESHow Much Does A Medical Answering Service Cost?
A medical answering service will cost around $0.87 a minute to $1.83 per call. The price per call is driven by the amount of data the doctors office requires to be captured. For example, collecting the patients name and phone number can cost as little as $0.60 per call, while setting an appointment via an online calendar might cost as much as $2.30.
In the dynamic world of healthcare, seamless communication is crucial for a successful medical practice. As the volume of phone calls to medical offices continues to increase, many medical professionals turn to medical answering services to manage their communications. But one question often lingers: How much do these services cost?
While costs can vary depending on the specific needs of your medical practice, this article aims to provide a clear understanding of the factors that influence the cost of a medical answering service.
Factors Determining the Cost of a Medical Answering Service
Several factors play a role in determining the cost of a medical answering service.
- Call Volume: The number of phone calls your medical practice receives is a significant determinant of cost. If your medical clinic experiences high call volume, the cost of the answering service will likely be higher compared to a practice with fewer incoming calls.
- Service Level: The level of service you require will also influence the cost. Some practices may need only basic message taking, while others may require appointment scheduling, after-hours support, or emergency dispatch services. The more services you add, the higher the cost.
- Real-Time Needs: Some medical practices require real-time answering services for immediate patient queries or emergencies. Real-time services can be more expensive due to the necessity for immediate response and often require a higher level of training for the answering service team.
- Complexity of Calls: The complexity of the calls your practice receives can also influence the cost. For example, a psychiatric clinic may receive calls that require a higher level of sensitivity and training compared to a general practitioner’s office.
Understanding Pricing Structures
Medical answering services typically offer different pricing structures to cater to the diverse needs of medical practices. Here are the most common ones:
- Per Minute: In this structure, you’re charged for the actual time the answering service spends on the phone with your patients. This model is suitable for practices with fluctuating call volumes.
- Per Call: In this model, you’re billed for every call handled by the service, regardless of the call’s duration. This can be advantageous for practices that have longer call durations.
- Monthly Subscription: Some services provide a bundle of features for a fixed monthly fee. This pricing structure can be beneficial for practices with a consistent call volume and specific service requirements.
Trial Periods and Discounts
Many medical answering services offer a free trial period, allowing medical practices to evaluate their services without any financial commitment. This is a great opportunity to assess the service’s effectiveness and fit for your practice.
Some services also offer discounts for long-term commitments or high-volume contracts. Be sure to ask about any available discounts or promotional offers when considering a service.
Investing in a medical answering service can significantly enhance your medical practice’s efficiency and patient satisfaction. While the cost is an important factor to consider, it’s equally essential to choose a service that aligns with your practice’s needs and delivers high-quality service.
Remember, communication is the heart of patient care, and an effective medical answering service can be a valuable partner in managing your practice’s phone calls. Take advantage of free trials, assess real-time needs, and consider your medical clinic’s call volume to make an informed decision that will benefit your practice in the long run.
Find a Medical Answering Service in Your Area
Below is a List of Reliable Medical Answering Service Companies
NotifyMD
4010 Commercial Avenue
Northbrook, IL 60062
NotifyMD, a Stericycle Communications Solutions Company, is the leader in connecting patients and providers through standard and customized communication solutions that enhance patient access and improve patient and provider satisfaction, making these services essential to every practice.
COMPARE Call 4 Health2855 S. Congress Avenue, Suite A & B
Delray Beach FL 33445
Call 4 Health is a leading medical call center with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion.
Their call representatives understand the difficulties in facing traumas and coping with treatments as well as the emotional and financial strains those challenges present. Their altruistic approach places patients and their families first. Compassion is more than just a word at Call 4 Health, it is what drives them. Customer service excellence is not something they just “talk about” it. They deliver it every day.
COMPAREStericycle Communications
2099 Caratoke Hwy
Moyock, NC 27958
Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all types and sizes. Stericycle was founded over 25 years ago as a medical waste management to more complex and highly regulated areas – including customer contact and patient access services.
Stericycle Communication Solutions becomes an extension of the healthcare practice, delivering quality service 24/7. The help medical practices focus on what they do best by answering phone calls in a way that reflects and enhances your brand. With Stericycle Communication Solutions’ support, healthcare organizations, small to large, can be confident that each and every patient interaction is professionally, compliantly, and compassionately managed. They work with doctors and medical practices to develop a suite of communication services that will best serve your organization and patients.
COMPAREMedConnectUSA
2507 E. Yandell
El Paso, TX 79903
MedConnectUSA offers 24/7 medical answering services, secure messaging, ready assist, and call forwarding assurance. MedConnectUSA is a leading provider of answering services for the healthcare industry. They have been providing doctors, dentist, physicians, chiropractors, and other health care practitioners with a wide range of automated call support and live-operator teleservices for over 25 years. Their medical answering services can be tailored for small doctors offices or large healthcare practices and hospitals with hundreds of staff and on-call providers. Their team can create a solution specifically for your office, whether that involves after-hours phone answering, backup support during office hours, or any combination of services.
COMPAREMedical Answering Services
445 W 45th St
New York, NY 10036
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Advanced Answering Service Chicago
27 N Upper Wacker Dr
Chicago, IL 60606
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BB Answering Service
201 E Marshall Ave #250
Longview, TX 75601
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Answer United
22200 W Eleven Mile Rd
Southfield, MI 48037
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Worldwide Answering Services
400 W 76th St
Chicago, IL 60620
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Answer Anytime
1345 Crescent Drive # 81432
Corpus Christi, TX 78412
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Clementine Live Answering
19992 Kelly Rd
Harper Woods, MI 48225
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Los Angeles Advanced Answering
277 S Irving Blvd
Los Angeles, CA 90004
The Basics of What Medical Answering Services are and How They Work
A medical answering service can be extremely helpful to those who work in the medical field, as it provides a way for them to receive calls and messages when they are unable to answer their phone. Medical answering services can also help to ensure that patients always have a way to get in touch with their doctor, even outside of normal office hours.
How medical answering services can help your practice
A medical answering service is a crucial component for most healthcare practices because it helps to ensure that patient calls are always answered, even when the doctor or office staff are unavailable. This type of service can also help to schedule appointments, take messages, and provide other important information to patients.
There are many benefits of using a medical answering service, including:
- Patient calls are always answered, even if the doctor is unavailable
- Appointments can be scheduled through the service
- Messages can be taken for the doctor
- Important information can be provided to patients
A medical answering service company can be extremely helpful for busy healthcare practices. It is important to choose a reputable and reliable service in order to ensure that your patients always have a way to get in touch with you.
COMPARE QUOTESHow a Medical Answering Service Helps Dentists
A medical answering service can be a valuable resource for dentists. When patients need to reach a dentist outside of normal office hours, the answering service can help to ensure that they are able to get through to the practice. In addition, the service can provide other important information to patients, such as appointment times and directions to the dental office.
The benefits of using a medical answering service for dentists include:
· Patients always have a way to reach the dentist, even outside of normal business hours
· Appointments can be scheduled through the service
· Messages can be taken for the dentist
· Important information can be provided to patients
A medical answering service is a great way for dentists to ensure that their patients always have a way to reach them. When choosing a medical answering service, it is important to select one that is reliable and has a good reputation.
COMPARE QUOTESHow a Medical Answering Service Helps Doctors
As a doctor, you are always on the go. You see patients in your office, make rounds at the hospital, and attend to emergencies. You also have family and friends that you want to spend time with. The last thing you want to do is waste time on administrative tasks or playing phone tag with patients. That’s where a medical answering service comes in.
A medical answering service can take care of many of the administrative tasks that take up your time, like scheduling appointments, taking messages, and fielding calls from patients. This frees you up to focus on what you do best – seeing patients and saving lives.
A medical answering service can also help doctors to improve the quality of care that you provide to your patients. When calls are received by a live person, rather than an automated system, patients feel like their needs are being taken seriously and that they are important to you. This can go a long way in building trust and rapport with your patients.
COMPARE QUOTESHow a Medical Answering Service Helps Chiropractors
Chiropractors are well-known for their holistic and non-invasive approach to health and wellness, making their services in high demand. However, as anyone in private practice can attest, it’s not always easy to juggle everything that needs to be done on a daily basis in order to keep the business running smoothly. That’s where a medical answering service can help.
Medical answering services offer support to chiropractors by providing a range of support services that are essential for any successful chiropractic practice. From taking messages and scheduling appointments to handling after-hours emergencies, these services free up chiropractors so they can focus on providing care for their patients. By entrusting an answering service with the day-to-day operations of the practice, chiropractors can rest assured knowing that their patients are being taken care of properly and that their business is running smoothly.
While many chiropractors may be hesitant to outsource such an important part of their business, it’s important to remember that a medical answering service is a team of highly trained professionals who are experts at handling all types of calls. They understand the importance of every call and are dedicated to providing the best possible service to each and every caller.
COMPARE QUOTESHow a Medical Answering Service Helps Hospitals
A medical answering service helps hospitals by providing them with a higher level of customer service and by helping to reduce the amount of time that patients have to wait on hold.
Medical answering services can help your practice in a number of ways, but perhaps most importantly by providing a higher level of customer service. By having a dedicated team of professionals answering your phones, you can be sure that your patients will always be able to speak to someone who can help them, no matter what time of day it is. This can help to reduce the amount of time that patients have to wait on hold, and ultimately lead to a better overall experience for everyone involved.
In addition to providing better customer service, medical answering services can also help to free up your staff’s time so that they can focus on more important tasks. By taking care of all of the calls that come in, your staff will be able to focus on things like seeing patients and providing them with the care that they need. This can lead to a more efficient practice overall, and ultimately help you to provide better care for your patients.
If you are looking for a way to improve the level of customer service at your practice, and free up your staff’s time so that they can focus on more important tasks, then a medical answering service may be the perfect solution. Contact us today to learn more about how we can help you make your practice run more smoothly.
COMPARE QUOTESTop 10 Best Medical Answering Service Companies – Our Review
We found there are a lot of highly proficient answering service providers for the medical industry. The following is a list of 10 companies that we found to be among the best.
1-NotifyMD:
NotifyMD Medical Answering Service Solutions stands as a beacon in the healthcare industry, offering an extensive range of services designed to streamline communication between healthcare providers and patients. These solutions embody the intersection of technology, convenience, and privacy, significantly enhancing medical service delivery.
NotifyMD’s medical call center boasts highly skilled virtual receptionists who are trained to handle a broad spectrum of medical communication tasks. Their proficiency in handling appointments, managing patient queries, and providing follow-up services is simply unparalleled. Their professionalism and courteous demeanors not only enhance the patient experience but also significantly reduce administrative burden for healthcare providers.
One of the most commendable aspects of NotifyMD is their strict adherence to HIPAA compliance. In an era where privacy breaches are rampant, NotifyMD ensures the sanctity of patient information, making it a reliable partner for healthcare providers. Their state-of-the-art technology and strict protocols ensure that all patient interactions adhere to HIPAA regulations, thus providing a secure communication channel.
The real-time response mechanism employed by NotifyMD’s virtual receptionists is impressive. It ensures uninterrupted, 24/7 service, which is a critical requirement in the healthcare industry. The prompt, efficient handling of patient calls provides immediate relief to anxious patients and their loved ones, further bolstering patient satisfaction.
In conclusion, NotifyMD Medical Answering Service Solutions is an exemplar of how technology can revolutionize the healthcare industry. By offering a superior, HIPAA-compliant medical call center staffed by professional virtual receptionists, they empower healthcare providers to focus more on patient care, less on administrative tasks. NotifyMD is indeed an indispensable ally in achieving a patient-centric healthcare model.
2-Ansafone:
Ansafone’s Medical Answering Service Solutions have emerged as a game-changer for healthcare providers seeking to streamline their communications. As a leading medical call center, they offer an impressive blend of human touch and innovative technology, providing top-notch, 24/7 support that ensures no patient call goes unanswered.
Their virtual receptionists are adept at handling a wide range of tasks, from scheduling appointments to addressing patient queries, contributing significantly to the smooth functioning of any medical practice. Trained in HIPAA regulations, they maintain the highest standard of confidentiality, a crucial aspect for any healthcare-related service.
What sets Ansafone apart is their commitment to exceptional customer service. With their free trial offering, healthcare providers can test the waters before committing. This demonstrates their confidence in the quality of their services, a testament to their customer-centric approach.
In summary, Ansafone’s Medical Answering Service Solutions offer a comprehensive, reliable, and efficient platform that can transform communication in any medical practice. Their excellent services, provided by skilled virtual receptionists and backed by a risk-free trial, make them a commendable choice for any healthcare provider.
3-Message Direct:
Message Direct’s Medical Answering Service is an essential solution for healthcare providers looking for a streamlined approach to managing patient communication. This service is an ideal tool for any medical practice, offering virtual receptionists who handle calls professionally, relieving staff of this demanding task.
These virtual receptionists are trained to understand medical terminologies and procedures, ensuring clear and accurate communication. This makes Message Direct a reliable medical call center that can handle a high volume of calls while maintaining quality service.
One of the standout features of this service is the free trial offered to potential customers. This allows healthcare providers to experience the benefits of having a dedicated medical call center without any upfront financial commitment.
The integration of Message Direct’s Medical Answering Service into a medical practice provides an opportunity to enhance patient experience and streamline operations. With their high-quality service, healthcare providers can focus on their core responsibilities, ensuring optimal patient care. Their service is not just an answering machine; it’s a vital part of a healthcare provider’s communication strategy.
4-iHealthAnswers:
iHealthAnswers Medical Answering Service is an invaluable solution for healthcare providers navigating the complexities of the modern medical field. It seamlessly integrates into medical practices, ensuring a consistent, efficient and reliable line of communication for healthcare professionals and their patients. What sets iHealthAnswers apart is their ability to provide a compliant medical answering service that adheres to industry regulations, giving providers peace of mind knowing that patient information is handled with utmost care and confidentiality.
iHealthAnswers shines in its ability to dispatch urgent messages. It operates in real time, ensuring critical information reaches the right healthcare professional swiftly, minimizing delays in patient care. This real-time system underpins a more effective and streamlined workflow, ultimately enhancing patient satisfaction and outcomes.
In an era where efficiency is paramount, iHealthAnswers excels in providing a reliable, compliant, and user-friendly platform for healthcare professionals. With its emphasis on real-time communication and compliance, it’s more than just an answering service; it’s an essential partner in the delivery of modern, high-quality healthcare.
5-Answering Service One:
Answering Service One medical answering service stands out as a top-tier telecommunication solution, especially for the on-call physician and solo practitioner. This dynamic service proves essential for managing the complexities of call routing in the healthcare sector, ensuring that every patient’s call is promptly and efficiently handled.
Answering Service One’s sterling commitment to security is evident in their secure text feature, an indispensable tool for preserving patient confidentiality and complying with HIPAA regulations. This feature also streamlines communication between healthcare providers, reducing response times, and enhancing patient care.
The service is a boon for the solo practitioner, offering an intuitive interface that ensures seamless integration with existing workflows. The robust call routing feature is a game-changer, capable of intelligently directing incoming calls to the appropriate recipient, minimizing wait times and increasing patient satisfaction.
Answering Service One is more than a solution—it’s a revolution in healthcare communications, providing an unparalleled blend of functionality and security for on-call physicians and solo practitioners. It redefines the patient’s call experience, setting a new benchmark for healthcare communication solutions.
6-Call4Health:
Call4Health Medical Answering Service solutions offer a lifeline to healthcare providers, providing HIPAA compliance and real-time responsiveness. Their reliable team tackles the sensitive nature of the calls with professionalism and empathy, ensuring every patient’s concern is addressed promptly and accurately.
Whether it’s an urgent message from a patient or coordinating Medicaid transportation, Call4Health’s well-trained staff members are on hand 24/7 to manage every aspect of patient communication, eliminating the possibility of missed calls or miscommunications. The platform’s commitment to HIPAA compliance guarantees the privacy and security of patient information, a feature of paramount importance given the increasing concerns about data privacy in the health sector.
More so, the real-time responsiveness of Call4Health’s services ensures that health care providers can focus on what they do best – providing care – while the administrative and communication aspects are handled efficiently. From urgent messages to routine inquiries, the Call4Health team handles each interaction with utmost care, recognizing the vital role they play in the patient care continuum.
In a world where instant and secure communication is vital, Call4Health Medical Answering Service solutions rise to the occasion, providing an invaluable service to healthcare providers and patients alike.
7-Answering Service Care:
Answering Service Care offers an outstanding solution for health care providers seeking a reliable, real-time response system. Their Medical Answering Service is remarkably efficient, ensuring urgent messages are promptly relayed to the appropriate staff member. The service is seamless and professional, enabling health care professionals to focus on patient care without the worry of missed calls.
The standout feature is undoubtedly their commitment to HIPAA compliance. They understand the sensitive nature of the calls they handle and rigorously uphold privacy standards, assuring patients and providers alike of the confidentiality and security of their information.
Their innovative system also provides Medicaid transportation services, a crucial aspect for many patients. This feature showcases Answering Service Care’s understanding of the multifaceted needs of health care providers and their patients.
All in all, Answering Service Care’s Medical Answering Service is a game-changer. It streamlines communication, improves patient experience, and enhances the overall efficiency of health care operations. Highly recommended for any medical institution that values real-time, secure, and efficient communication.
8-Medical Answerings:
This company is another excellent choice for medical answering services. They offer a variety of services such as doctor on call, appointment scheduling, and even after-hours answering.
9-Answers Now:
This company is a great choice for those in need of medical answering services. They offer a wide range of services such as doctor on call, appointment scheduling, and even after-hours answering.
10-Answerphone:
Answerphone is another excellent choice for medical answering services. They offer a variety of services such as doctor on call, appointment scheduling, and even after-hours answering.
Medical Answering Service Review Decision Process
In determining the best medical answering service, key considerations must be HIPAA compliance, real-time response capability, professionalism, and the handling of the sensitive nature of the calls. Furthermore, additional features such as Medicaid transportation services can distinguish one service from another. It’s about understanding the unique needs of health care providers and finding a service that not only meets but surpasses those expectations. The best service will seamlessly integrate into existing workflows, ensuring urgent messages are delivered promptly to the right staff member, thereby improving overall patient care and experience. The choice should reflect a commitment to excellence, patient confidentiality, and operational efficiency.