Philadelphia, PA Medical Answering Service
Find a HIPAA Compliant Solution Near You
Find an affordable medical answering service in Philadelphia, PA for as little as $39 a month. Compare top HIPAA compliant call centers delivering 24 hour live phone answering and appointment setting solutions.
- 24 Hour Live Support
- Appointment Scheduling
- Bilingual Operators
- After Hours Call Answering
- Voicemail & IVR Service
- Emergency Hotlines
- Cheap Plans Starting as Low as $39/mo
24 Hour Answering Service For Doctors in Philadelphia
Live Medical Answering Service: A trained receptionist is available 24 hours a day, after hours, weekends, and holidays. While most of your medical calls arrive between 8am – 6pm, around-the-clock care is a normal expectation of quality patient care management.
- 24/7 Doctors Answering Service: Deliver world class patient support. From live agents to emergency call dispatching, your callers will always get the help they need.
- Appointment Scheduling: Professional receptionists can remotely access your online calendar to schedule appointments, cancel or reschedule, and more.
- Patient Intake Service: A skilled operator can collect patient healthcare information, answer insurance questions, and assist will billing questions.
Emergencies can happen at any moments. Here’s why Philadelphia, PA doctors should consider investing in a medical answering service.
Philadelphia is a city with a lot of medical history. With the sheer amount of teaching hospitals and world-renowned doctors, it’s estimated that 1 out of every 6 doctors in the U.S. are trained in Philadelphia!
Well-trained doctors will do whatever they can to help their patients. That’s why a lot of doctors in the city will use a medical answering service to provide the best care to their patients.
If you think that a medical answering service is just a simple way to handle appointment scheduling, think again. We’re going to show you why your practice needs answering service help.
Three Important Reasons to Use a Medical Answering Service in Philadelphia
If you work in the healthcare field, a medical answering service can do you and your patients a lot of good.
You may think that an answering service is a luxury you can do without. The reality is that the right answering service can save you money and provide better services to your patients.
If you aren’t convinced that an answering service is right for your practice, you’ll be swayed once you see our three reasons why it’s important.
1. Reduce Employee Costs
Think about how much it costs to have a person at the front desk answering calls in Philadelphia. When you’re thinking about that number, don’t just think about it in terms of salary or hourly wages.
Internal staff will need PTO, sick time, insurance, and several other extra costs. They’ll also need to be specially trained in phone etiquette, office practices, and HIPPA compliance.
Having an answering service can help you drastically reduce employee costs. Instead of having several people working in shifts to manage the phone, you’ll have round the clock off-site support.
You’ll also have the added benefit of having 24 hour coverage for calls. An answering service can help patients after hours, weekends, and holidays.
2. Be Ready for Disasters
You never know what mother nature has in store for Philadelphia. Winter can bring intense snow and ice storms, fall can bring hurricanes, and intense thunderstorms can happen around the year.
It can be difficult to keep your doors open during an extreme weather event or emergency situation. But that doesn’t mean that you can’t serve your patients.
An answering service can help your patients 24 hours a day regardless of the weather. They’ll be able to answer important phone calls, tell patients about opening and closing hours, and forward over any important calls to doctors.
3. Handle Important Communication
Mrs. Smith needs to know that her surgeon at Temple Hospital took a sick day and has the option to have someone else perform the procedure. Mr. Anderson needs to be reminded of his post-opt follow-up appointment at University Hospital.
When most people think about medical answering services in Philadelphia, they spend a lot of time thinking about incoming calls. They don’t consider that an answering service can help them handle outgoing patient communication.
In the past, your front desk staff would have to take hours to handle these important patient communications. Now, your answering service will be able to follow up with patients in an important and timely manner.
Find Your Help Today
As you can see, a medical answering service can do a lot more than just schedule appointments. When you consider how much it can help patients and save you money, it makes sense to invest in one.
Are you ready to find the right service for your business?
If there’s one thing we know, it’s good answering services. Browse our directory of Philadelphia answering services so you can find the right one for your practice.