Compare solutions from multiple landscaper call centers and save! Find and compare landscaper answering service providers anywhere in the US. Compare features, prices, and more. Support for landscaping companies, horticulturist, and lawn service businesses of all types.

What Does a Landscaper Answering Service Do?

A landscaper answering service handles communications for lawn service companies, groundskeepers, and more. A landscaper answering service can process customer payments, set up service, or transfer calls to on-call employees. A call center can improve responsiveness by as much as 76% with 24 hour live operators.

Call center professionals serve as your landscaping company’s personal receptionist, answering your office’s phone calls, capturing leads for your marketing efforts, and delivering accurate messages in live time.  

Solutions For Landscaping Companies Include:

• 24/7 Phone Answering
• Caller ID Reporting on Every Call
• Call Recording Where Permitted
• Lead Capture Services
• Up-selling Solutions
• After Hours Call Answering
• Messages Delivered in Live Time
• Call Overflow

How Much Does a Lawn Service Answering Service Cost?

A landscaper answering service will cost around $0.79 a minute to $1.29 per call. The price per call is driven by the amount of data each lawn service company requires to be captured and entered. For example, a landscaping company requiring a call center to collect basic information such as name and number can cost as little as $0.59 per call, while calls that require the agent to schedule lawn services or process customer credit cards for outstanding invoices can  cost as much as $1.58 per call.

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Below is a List of the Top Landscaper Answering Service Companies

A Professional Image
1140 S San Jose # 1, Mesa, AZ 85202

Tele-Sec
4213 Government St # B, Baton Rouge, LA 70806

The Legacy Connection
2810 7th St, Tuscaloosa, AL 35401

Voyager Call Center
54 Wilson St, Brewer, ME 04412

Signius Communications
8915 Knight Rd Suite 8915, Houston, TX 77054

Wizard Answering Service
374 3rd St, Idaho Falls, ID 83401

In Touch Call Center
51 Aikens Center, Martinsburg, WV 25404

Worldwide Call Centers
14960 Woodcarver Rd #200, Colorado Springs, CO 80921

Execucom
994 Candia Rd, Manchester, NH 03109

Answering Service United
2849 Maricopa Ave, Lake Havasu, AZ 86406

Answer Anytime
1345 Crescent Drive # 81432, Corpus Christi, TX 78412

Answering Charlotte
225 N Caldwell St, Charlotte, NC 28202

Choosing an Answering Service for Landscapers: A Buyer’s Guide

1. Understand Your Needs:

Before you start looking for an answering service, you should clearly understand your needs. As a landscaping company, your needs might include:

• Handling high call volumes during peak seasons
• Answering calls after normal business hours or on weekends
• Providing information about your services and prices
• Booking appointments
• Managing emergency calls (such as damage to a landscaping project)

2. Industry Knowledge:

Choose a service with some experience or knowledge in the landscaping industry. They should be familiar with common terms and practices, and understand the unique needs and challenges of a landscaping business.

3. Customizable Scripts:

An excellent answering service should offer customizable scripts. This allows you to ensure that the call representatives are speaking in a way that aligns with your company’s brand and values.

4. Bilingual Support:

Depending on your location and client base, you may want an answering service that offers bilingual support. This will allow you to better serve a diverse range of customers.

5. Availability:

Choose a service that’s available 24/7, or at least during the hours when you’re unable to answer calls. Many landscaping queries or emergencies can occur outside of typical business hours, so a service that can cater to this will give you an edge.

6. Call Screening:

To avoid wasting time on unimportant calls, look for a service that offers call screening. This way, only the most important calls will be forwarded to you.

7. Pricing:

Pricing is a significant factor. Make sure you understand what you’re paying for. Some services charge per call, while others charge per minute. Be aware of any extra fees or charges, such as setup fees or fees for additional services.

8. Reputation:

Do your research on the answering service’s reputation. Look at reviews and testimonials, and consider asking for references. The best companies will have a strong reputation for customer service and reliability.

9. Trial Period:

Many answering services offer a trial period. This can be a great way to test out their services before making a long-term commitment.

10. Technology:

The technology used by the answering service is important as well. They should have a reliable system in place for routing calls, recording calls, and storing messages. Also, check if they offer any additional features like online scheduling, call analytics, or integration with your current CRM software.

11. Training:

Ask about the training process for call representatives. They should be thoroughly trained to handle a wide range of calls, including difficult or upset customers. They should also be trained on your specific company information and policies.

Remember, the right answering service can significantly improve your customer service and free up more time for you to focus on the core aspects of your landscaping business. By considering the above factors, you should be able to find a service that fits your needs perfectly.

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