Dallas, TX Medical Answering Service
Find a HIPAA Compliant Solution Near You
Find an affordable medical answering service in Dallas, TX for as little as $39 a month. Compare top HIPAA compliant call centers delivering 24 hour live phone answering and appointment setting solutions.
- 24 Hour Live Support
- Appointment Scheduling
- Bilingual Operators
- After Hours Call Answering
- Voicemail & IVR Service
- Emergency Hotlines
- Cheap Plans Starting as Low as $39/mo
24 Hour Answering Service For Doctors in Dallas
Live Medical Answering Service: A trained receptionist is available 24 hours a day, after hours, weekends, and holidays. While most of your medical calls arrive between 8am – 6pm, around-the-clock care is a normal expectation of quality patient care management.
- 24/7 Doctors Answering Service: Deliver world class patient support. From live agents to emergency call dispatching, your callers will always get the help they need.
- Appointment Scheduling: Professional receptionists can remotely access your online calendar to schedule appointments, cancel or reschedule, and more.
- Patient Intake Service: A skilled operator can collect patient healthcare information, answer insurance questions, and assist will billing questions.
You can’t beat the Texas heat, but you can make things easier for your Dallas, TX patients by investing in a medical answering service and here’s why.
Do you provide medical services that require customers and professionals to have a way to reach you 24/7? Or maybe you’re a patient who needs to get a message to your medical provider outside of their regular business hours. Providing a medical answering service is an answer to all dilemmas.
Working in the medical profession is a demanding job that doesn’t always conform to standard operating hours. Your services are in need at times that may not be convenient. Rather than hiring a receptionist to man the phone around the clock invest in an answering service.
With today’s technology, having a 24-hour call service can help you determine what a real emergency is and what can wait until regular business hours.
Services are Available 24/7
In Dallas, services are available 24-hours a day, seven days a week. A live representative will answer calls using your directives. There is no reason why the caller needs to know that the person they are speaking to works for a call service center.
The benefits of a virtual receptionist include appointment scheduling, paging on-call doctors, and answering general questions about your practice.
The Medical Answering Service is HIPPA Compliant
Working within the medical profession comes with certain responsibilities and requirements. If you’re going to employ the services of medical answering services, you will need to ensure the company is HIPPA Compliant.
Taking medical related calls in Dallas, Tx requires a higher level of confidentiality. The caller may be sharing sensitive Protected Health Information.
They are Trained in Handling Medical Related Calls
Companies in the Dallas, TX area are trained in handling medical-related calls. Similar to first-responders, the virtual receptionist will be able to determine if the call requires the assistance of emergency personnel. Or, if the caller needs to head to the hospital.
They cannot provide medical advice but will be trained in call management.
There is no doubt that hiring a call service comes with tremendous savings. Having the ability to take calls around the clock would come with great cost if you hired full-time staff.
With these services, you have trained professionals available to take your calls, even on holidays. Plus, the messaging is specific to your business.
You Can Screen Calls More Effectively
Sometimes medical professionals spend an inordinate amount of time taking calls from salespeople. When using a medical answering service those calls are redirected. The virtual receptionist can take a message and forward the information to you.
It is then at your discretion when and if to return the call.
No Missed Calls With a Dallas Medical Answering Service
The medical answering service can be quite beneficial to your practice. You can be confident that your clients will be greeted professionally and the service will respond to their call using the criteria provided in your contract.
Do you own an answering service in Dallas, TX? Click here to see how you can get added to our answering service directory.