Answering Service For Law Offices

150%+ ROI in 7 Days

In general, the monthly expense for a 24-hour attorney answering service, tailored to assist a bustling law office, ranges from $160 to $275. Don’t take our word for it, discover for yourself how some attorneys report a remarkable ROI of 150%+ within the first week.

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How an Attorney Answering Service Delivers a 150% ROI (On Week 1)

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How Much Does an Attorney Answering Service Cost?

An attorney answering service will cost around $1.49 per call. The price per call is driven by the amount of data the law office requires to be captured. For example, a personal injury lawyer requiring a call center to collect the callers name, number, and purpose of call can cost as little as $1.29 per call, while taking calls and gathering confidential information and then scheduling an appointment on your calendar might cost as much as $2.80 per call.

ROI Explained – Answering Service Value Proposition

You a busy attorney. Perhaps you are with a client, on vacation, or home for evening with the family. Someone responds to one of those expensive ads and desperately needs to speak with you about their legal circumstances. They get your voicemail. Studies show 35% to 50% of the prospects will not leave a message, but rather they will call another attorney.

National Average Cost of Answering Service for Attorneys

Service Type Average Cost Low End $ High End $
Cost Per Call $1.49 $1.39 $2.30
Cost Per Minute $1.36 $1.34 $1.70
Cost Per Month $275 $160 $600
Minimum Monthly Base Rate $85 $75 $250
Set Up Fee $55 $0 $150
*Price ranges by overall call volume and average call length

THE MATH UNPACKED

According to Law Pay the average lawyer hourly rates around the country range from $211 to $424.

Imagine it’s Thursday at 9 PM. You’re enjoying your free time, and not worrying about missing potential opportunities.

A prospect calls. The live answering service answers the phone in your company name.

Script For Lawyer Answering Service

Your virtual receptionist is also trained schedule an appointment on your calendar.

calendar - schedule appointments

How much would that one new client be worth? What about five new clients? 20?

You can quickly see how easy it would be to get a 300% return on your investment in the first seven days of using an attorney answering service.

7 Day ROI – Attorney Answering Service

  • $63: Typical Cost For One Week Answering Service
  • 31 Calls: Estimated # of calls covered for $63
  • 2 New Clients: Conservative estimate that only 2 calls (6.5%) convert to a client
  • $400 – Estimated revenue generated from two customers each receiving just one hour of your time at $200/hour.

$63 Investment / $400 Revenue

Increase your billable time: 88% of users report capturing more billable hours than the national average for attorneys, with a significant number recording twice as much or even more.

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Solutions For Attorneys Include:

  • 24 hour service
  • Appointment Scheduling
  • Call Transfer Service
  • Call Recording
  • Live Time Messaging
  • Personal Injury, Bankruptcy, Criminal Law

Reliable Attorney Answering Service Companies

Ansafone
101 2nd st Ocala, FL 34470
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Ruby Receptionist
14795 SW Murray Scholls Dr #201, Beaverton, OR 97007
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Call Experts
1591 Savannah Highway, Charleston, South Carolina 29407
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Pro Call Center Inc
5013 Pacific Highway East Ste 19 Fife, WA 98424
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Case Study # 1

Introduction

Mark’s Dilemma: Balancing Advertising Spend and Client Acquisition

In the competitive world of legal services, Mark, a diligent and ambitious law office owner, found himself in a common predicament. Despite allocating a substantial budget to advertising, he struggled to achieve a satisfying return on investment (ROI). His ads were reaching people, but this wasn’t translating into the client numbers he had hoped for. The question at hand was not just about attracting potential clients, but more crucially, about effectively capturing those leads.

Challenge

High Costs, Low Returns: The Advertising Conundrum

Mark’s primary challenge lay in the inefficient conversion of advertising responses into actual clients. Despite a significant investment in diverse advertising channels, the response rate was not meeting expectations. This issue was twofold: financial strain due to high advertising costs and missed opportunities in client acquisition. The realization dawned that it wasn’t just visibility Mark needed, but a reliable way to engage potential clients who responded to his ads.

Solution

A Strategic Shift by the Advice of ‘Find Answering Service’ 👏🏼👏🏼

The turning point came when Mark consulted with ‘Find Answering Service’. Their team identified a critical gap in his approach: the absence of human interaction in responding to client inquiries. They proposed a simple yet effective solution: forwarding calls to a live answering service during busy hours or after office closure. This strategy meant that potential clients would always be greeted by a human voice, significantly reducing the chances of them reaching out to competitors.

Results

Reaping the Benefits: More Clients, No Extra Ad Spend

The impact of this strategic shift was immediate and profound. In just the first month, Mark noticed a remarkable increase in client acquisition, with 15 new clients brought on board. This growth was achieved without any additional spending on marketing. The live answering service not only captured more leads but also enhanced the client experience, setting a foundation for long-term business relationships. A definite win-win. 🎉

Conclusion

Transforming Challenges into Opportunities

Mark’s story is a testament to the power of strategic thinking and the importance of understanding client behavior. By partnering with ‘Find Answering Service’, he was able to turn a challenging situation into a growth opportunity, all without increasing his marketing budget. This case study serves as an inspiring example for other businesses facing similar challenges, highlighting that sometimes, the most effective solutions are the simplest ones.

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