How an Answering Service Filters Spam Calls Before They Reach Your Team My team’s inbox fills up with real leads, but spam calls interrupt our phones and waste hours on fake IRS threats or automated sales pitches. It’s exhausting-and costly. According to FCC reports, Americans dodge over
Read more →
Can an Answering Service Use Your Existing CRM or EHR System? Imagine your inbox flooding with missed calls while your CRM sits idle, data scattered and outdated. What if an answering service could tap right into your existing system, turning chaos into seamless flow? This matters for
Read more →
Can You Hire an Answering Service to Handle Calls After Hours Only? Imagine your phone buzzing at midnight with a hot lead, but you’re offline and risking a lost sale. As a busy owner, you can’t afford to ignore off-hours calls-yet round-the-clock staffing drains resources. Can you
Read more →
Specialty Answering Services vs. Standard Call Centers: What’s the Difference? Choosing the right call handling solution can make or break your customer experience, impacting your business growth and customer loyalty. Specialty answering services and standard call centers each offer unique benefits, but which one truly fits your
Read more →
Top 10 Answering Services Ranked by Customer Satisfaction in 2025 Choosing the right answering service can make or break your business. Customer satisfaction isn’t just a buzzword-it’s the key to building lasting relationships. In our look at the top 10 answering services in 2025 based on customer
Read more →
What to Ask Before Hiring an Answering Service: 12 Smart Questions Choosing the right answering service can make or break your business’s customer experience. With so many options available, asking the right questions is key to finding a provider that meets your needs. Dive into essential questions
Read more →
Top Factors That Impact Your Answering Service Quote One of the first questions business owners ask me when we start talking about answering services is simple: “How much is this going to cost?” And I always give the same answer — it depends. I’m Erin Taylors, a
Read more →
How to Manage High Call Volume Without Hiring More Staff If you’re anything like the clients I work with, you’ve probably hit this frustrating point: the phones are ringing off the hook, customers are waiting on hold, and your team is already stretched thin. You know you’re
Read more →
10 Features to Look for in a Professional Answering Service in 2025 Choosing the right answering service in 2025 isn’t just about finding someone to pick up the phone—it’s about creating a seamless, professional experience that represents your business well around the clock. With customer expectations rising
Read more →
How Much Does a 24/7 Answering Service Cost for Small Businesses? One of the first questions I get when consulting with small business owners is: “How much does a 24/7 answering service actually cost?” And it’s a smart question. Because when you’re running a lean operation, every
Read more →
