Find a New York Answering Service
Directory of New York, NY Answering Services & Call Centers
Compare prices and Save! There are approximately 10 answering service companies in New York, NY. These companies answer calls in area codes (718), (347), (212), (917), and (929). Other local service areas include Manhattan, Long Island, Queens, Bronx, and Brooklyn. You may also need information on New York public utilities to get a new phone service started. Review suppliers with this comprehensive directory and find the best call center prices in NYC and save.
We Found 10 New York Answering Service Companies
Doctors Telecom Answering Services
204 E 77th St, New York, NY 10075
How Much Does an Answering Service Cost in New York, NY?
A New York City answering service will cost around $0.83 a minute to $1.43 per call. The price is largely driven by the amount of time agents will need to spend on the phone taking messages. These averages are based on rates from multiple call centers operating in the New York area.
What Type of New York Answering Service Do You Need?
From supporting lawyers, to a NY medical answering service for doctors, we can help. As you’re sifting through the logistics and responsibilities involved in running your business, you might find that you’re stretching yourself a little thin.
While it’s nice to imagine that we all have enough capital to pay various in-house employees to complete all the tasks that we need to be accomplished, that isn’t always the reality.
One of those tedious tasks is the management of phone calls and customer service. Appointments, messages, and questions are all things that need to be dealt with but often get tossed aside.
We’re going to talk about why hiring a New York, NY answering service might be the better alternative to hiring an assistant.
Hiring a New York, NY Answering Service: What’s the Advantage?
If you’re slipping behind on your phone calls and your business is suffering as a result, you’re faced with the need to make a choice. On the one hand, you could hire someone like an assistant or secretary to handle your calls, messages, and appointments.
That said, your early business might not be steady enough to justify taking someone on and paying them a salary or even an hourly wage. At the same time, those calls and messages are your lifeblood and you won’t stay afloat without them.
Further, the information you relay over the phones is relatively basic and doesn’t require too much training to understand or describe. Realistically, the most complex piece of the process is understanding the phone and scheduling software, so you’re not totally keen on paying someone to handle these duties.
If you don’t find a solution, though, you’ll be missing out on a high volume of phone calls and potential customers, especially during hours when you aren’t in the office.
The Most Effective Solution
An answering service can effectively take care of all of these concerns.
Answering services offer a way for your phone calls to be received and professionally managed at all hours of the night, every day of the week. That means that you can market the fact that you’re available at all times, and any time someone calls they’ll be able to speak to a person.
Call agents are also trained in professionalism and can handle your customers with the highest degree of care. They’re used to speaking on the phone and addressing customers from a variety of businesses, so they’ll be able to rise to the occasion in a very effective way.
Additionally, an answering center is the more affordable alternative to hiring someone as you’re just starting out. In a lot of cases, your call volume will play directly into how much you have to pay.
That means you don’t have to empty your wallet if you aren’t getting a lot of calls.
Interested in Learning More?
Does a New York, NY answering service sound like something that could benefit your business? If you’re not sure, there’s no harm in doing a little research to see if it would be a viable option for your business.
Explore our site to learn more about answering services, how they work, and where to find them.