Find a Jersey City Answering Service
Directory
Compare prices and Save! Review suppliers with this comprehensive directory of Jersey City call centers and options to compare costs for multiple suppliers. These companies answer calls in New Jersey area codes (201) and (551). Other local service areas include Newark, East Orange, and Bayonne. If starting a new business you may also need information from the Jersey City Website to get info on phone service or business licensing.
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Best Answering Service Companies in Jersey City (within 10 miles)
Voinx Communications
Jersey City, NJ 07302
Kingdom Virtual Services
304 Magnolia Ave, Jersey City, NJ 07306
Action Answering Services
3610 New York Ave, Union City, NJ 07087
Telephone Answering Services
1147 E Jersey St, Elizabeth, NJ 07201
Call Experts
179 4th Ave #2, Brooklyn, NY 11217
How Much Does an Answering Service Cost in Jersey City, NJ?
A Jersey City answering service will cost around $1.38 a minute to $1.52 per call. The price is largely driven by the amount of time agents will need to spend on the phone taking messages. These averages are based on rates from multiple call centers operating in the Jersey City area.
What Type of Jersey City Answering Service Do You Need?
Advantages of Outsourcing to a Jersey City Answering Service
Outsourcing to a Jersey City answering service can provide several advantages for businesses, including but not limited to:
- 24/7 Availability: Most answering services operate 24 hours a day, 7 days a week, 365 days a year. This means your customers can always reach a live person, regardless of the time of day or night.
- Professional Customer Service: Trained operators ensure that all calls are answered professionally and handled in a manner that aligns with your business’s values and practices. This consistency helps build your brand image and customer loyalty.
- Cost Efficiency: Hiring and training a full-time receptionist or customer service team can be costly. Outsourcing to an answering service can reduce these costs significantly, as you only pay for the services you need.
- Language Proficiency: Many answering services offer multi-language support, which is beneficial if you have a diverse customer base.
- Increased Productivity: Outsourcing your answering services allows your staff to focus on their core tasks, without being interrupted by phone calls. This can lead to increased productivity and efficiency.
- Scalability: As your business grows, the answering service can easily scale with you. During peak times, they can handle a higher volume of calls, and during slower times, you won’t have to pay for unused services.
- Local Presence: By outsourcing to a Jersey City answering service, you ensure a local presence. Operators will be familiar with the area and can provide a more personalized experience to callers.
- Disaster Recovery: In case of a disaster or an unexpected event, having an off-site answering service can help ensure your business continues to operate without interruption.
- Data Analysis: Many answering services provide data and analytics on your calls, giving you valuable insights into customer behavior, peak call times, and more, which can help inform your business decisions.
- Legal Compliance: Answering services are aware of and follow the relevant regulations related to customer privacy and data security, reducing the risk of legal issues.
Remember that the benefits you get may vary depending on the specific answering service you choose. Always do your due diligence before selecting a service provider.